Frequently Asked Questions

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You can reach us 24/7  by phone, email, or WhatsApp—whatever is most convenient for you. If needed, we can visit your church in person to assist with space layout, blueprints, and seating evaluations. We also offer:

• Conference calls or Zoom presentations (perfect for board meetings—available up to 9 PM)
   
• Professional space and color analysis
   
• Expert recommendations based on years of experience
   
• Fabric swatches to help you choose the perfect color
   
• Aisle width and layout guidance
   
• And much more!
   

Our technicians have been serving churches across America for over 30 years, and we’re committed to making the entire process smooth, professional, and stress-free.

This is a very important question—one that many companies don’t clearly answer. Often, the truth is hidden in the fine print or product description. That’s why it’s crucial to ask or read carefully. With us, there’s no guesswork. Yes, our chairs arrive 100% fully built—no screws, no parts, no assembly required. Just unwrap and use!

Great question. Every chair we ship is carefully inspected and certified to be free from defects before it leaves our facility. In the rare event that damage occurs during transit, we’ve got your back. Every shipment is fully insured, and we will act immediately to resolve the issue.

We stand behind our chairs with a 100% guarantee—if there’s any problem upon delivery, we’ll replace the chair right away following our simple claim procedure. Even though incidents are extremely rare, we’re committed to making it right—no questions asked. For more details, please refer to our claim process or contact us directly. 

We offer several secure and flexible payment options for your convenience. Our company is fully registered and established with Bank of America, one of the most trusted American financial institutions—giving you added confidence and assurance.

You may pay via:

• Wire transfer
   
• Zelle
   
• Visa
   
• MasterCard
   
• American Express
   
• Cash (upon pickup only)
   

Your security and trust are very important to us. If you have any questions or prefer a specific method, we’re happy to accommodate.

Yes, we offer both delivery and pickup options for your convenience.

• Free delivery is included on all orders of 100 chairs or more within the first 50 miles of our Texas warehouse.
   
• This offer does not apply to special discounts or promotional cash deals, but don’t worry—we still provide the lowest shipping rates in the industry across all 49 states, including Puerto Rico and the Caribbean.
   

Pickup is also available by appointment. For a personalized shipping estimate, please contact us at shipping@amenchurchseating.com.

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You can pick up your order from any of our three main warehouse locations:

• Houston, TX
   
• Orlando, FL
   
• San Juan, PR
   

In addition, we can ship directly to your church or to one of our partner locations in:

• California
   
• New Jersey
   
• Chicago, IL
   
• Mexico
   

If you’re unsure about the vehicle size needed for pickup or need help finding a rental, we’re here to assist. Just contact us—we’ll guide you through the process to make it simple and stress-free.